Glossary
Key terminology
Understanding the language of training ROI measurement and capability analytics.
- Applicability Factor roi
- A 0-1 scale set per program that answers: "How much does this skill affect real work?" This is the honesty lever in ROI calculation that defuses CFO skepticism by acknowledging not all training translates directly to productivity.
- Assessment Pairing measurement
- The matching of pre-training and post-training assessments for the same individual on the same competencies. Only paired assessments contribute to normalized gain and ROI calculations — no extrapolation beyond evidence.
- Audit Trail compliance
- An immutable log of all actions taken in the platform — exports, enrollments, reminders, data access. Cannot be edited or deleted. Required for compliance verification and evidence chain integrity.
- Capability Delta measurement
- The measurable change in competency from pre-training assessment to post-training assessment. Calculated as the difference between post-score and pre-score, then normalized for fair comparison.
- Capability Index measurement
- An aggregate score representing workforce competency level across measured skills. Displayed as baseline (pre-training) vs. verified (post-training) to show organizational capability change over time.
- Cohort training
- A group of employees enrolled in the same training program during the same time period. ROI calculations use cohort-level averages to protect individual salary privacy while enabling financial analysis.
- Confidence Score measurement
- A measure of assessment reliability based on: assessment completeness, rubric coverage, and signal quality. Low confidence flags data for review but never penalizes the individual. It's about measurement quality, not learner quality.
- Estimated Annual Capability Value roi
- The ROI calculation output label. Explicitly not revenue, not profit — it's a directional, conservative estimate of productivity value based on measured capability change. Calculated as: Employee Cost × Normalized Gain × Applicability Factor × Population.
- Evidence Pack compliance
- An immutable, hashed export bundle for auditors containing compliance summaries, timestamps, completion records, and certificate references. Every export is logged, role-redacted, and metadata-stamped.
- Full Transparency Mode privacy
- An anonymity setting where managers can see identity, scores, and competency breakdown. Used for certifications and compliance tracking where individual attribution is required.
- Fully Anonymous Mode privacy
- The strictest privacy setting where everyone — including HR — sees only cohort aggregates. Used for culture diagnostics and trust-rebuilding contexts where maximum psychological safety is required.
- Manager-Blind Mode privacy
- The default anonymity setting where managers see only team aggregates — no individual scores or evidence. HR sees full detail. This preserves psychological safety while maintaining organizational visibility.
- Normalized Gain measurement
- A learning science standard formula that measures improvement relative to potential improvement: (Post − Pre) ÷ (100 − Pre). Bounded between 0 and 1, it prevents penalizing high-baseline learners and enables fair comparison across different starting points.
- RLS (Row-Level Security) security
- Database-level access control ensuring users only see data they're authorized to access. Organization isolation is enforced at the query layer — you see your branch of the hierarchy and everything beneath it, nothing outside.
- Turnover-Adjusted ROI roi
- An advanced ROI calculation that accounts for employee departures. Tracks join date, departure date, and training completion date to calculate actual months of value captured versus theoretical maximum.
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