Glossary

Key terminology

Understanding the language of training ROI measurement and capability analytics.

Applicability Factor
roi
A 0-1 scale set per program that answers: "How much does this skill affect real work?" This is the honesty lever in ROI calculation that defuses CFO skepticism by acknowledging not all training translates directly to productivity.
Assessment Pairing
measurement
The matching of pre-training and post-training assessments for the same individual on the same competencies. Only paired assessments contribute to normalized gain and ROI calculations — no extrapolation beyond evidence.
Audit Trail
compliance
An immutable log of all actions taken in the platform — exports, enrollments, reminders, data access. Cannot be edited or deleted. Required for compliance verification and evidence chain integrity.
Capability Delta
measurement
The measurable change in competency from pre-training assessment to post-training assessment. Calculated as the difference between post-score and pre-score, then normalized for fair comparison.
Capability Index
measurement
An aggregate score representing workforce competency level across measured skills. Displayed as baseline (pre-training) vs. verified (post-training) to show organizational capability change over time.
Cohort
training
A group of employees enrolled in the same training program during the same time period. ROI calculations use cohort-level averages to protect individual salary privacy while enabling financial analysis.
Confidence Score
measurement
A measure of assessment reliability based on: assessment completeness, rubric coverage, and signal quality. Low confidence flags data for review but never penalizes the individual. It's about measurement quality, not learner quality.
Estimated Annual Capability Value
roi
The ROI calculation output label. Explicitly not revenue, not profit — it's a directional, conservative estimate of productivity value based on measured capability change. Calculated as: Employee Cost × Normalized Gain × Applicability Factor × Population.
Evidence Pack
compliance
An immutable, hashed export bundle for auditors containing compliance summaries, timestamps, completion records, and certificate references. Every export is logged, role-redacted, and metadata-stamped.
Full Transparency Mode
privacy
An anonymity setting where managers can see identity, scores, and competency breakdown. Used for certifications and compliance tracking where individual attribution is required.
Fully Anonymous Mode
privacy
The strictest privacy setting where everyone — including HR — sees only cohort aggregates. Used for culture diagnostics and trust-rebuilding contexts where maximum psychological safety is required.
Manager-Blind Mode
privacy
The default anonymity setting where managers see only team aggregates — no individual scores or evidence. HR sees full detail. This preserves psychological safety while maintaining organizational visibility.
Normalized Gain
measurement
A learning science standard formula that measures improvement relative to potential improvement: (Post − Pre) ÷ (100 − Pre). Bounded between 0 and 1, it prevents penalizing high-baseline learners and enables fair comparison across different starting points.
RLS (Row-Level Security)
security
Database-level access control ensuring users only see data they're authorized to access. Organization isolation is enforced at the query layer — you see your branch of the hierarchy and everything beneath it, nothing outside.
Turnover-Adjusted ROI
roi
An advanced ROI calculation that accounts for employee departures. Tracks join date, departure date, and training completion date to calculate actual months of value captured versus theoretical maximum.

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